Confidence In Every Step
RiseCare is a private falls response service, dedicated to providing fast, compassionate assistance when you or your loved ones need it most. Our trained responders are on call to help people who have experienced a fall at home, offering immediate support, reassurance, and safety — 24/7.
Because every moment matters.
RiseCare was established to fill a vital gap in community care, offering dedicated, private support for individuals who have experienced a fall but do not require a 999 emergency ambulance. Too often, people and their families are left waiting, anxious and unsure of where to turn. RiseCare provides a dependable alternative: fast, professional assistance that bridges the gap between self-care and emergency services. Run by Western Medical Services, a leading, CQC-regulated independent ambulance provider, RiseCare delivers peace of mind to patients, families, and caregivers alike. Our service ensures that help is always at hand, reducing stress, promoting safety, and supporting independent living.
At RiseCare, our mission is to provide compassionate, responsive, and professional falls response care that helps people live safely and independently in their own homes. We are dedicated to delivering peace of mind for patients, families, and caregivers by offering reliable, high-quality support at the moments it’s needed most.
Our team at RiseCare is built to deliver safe, effective, and compassionate care at every call. Our specially trained Emergency Care Assistants respond swiftly to falls, providing hands-on support and reassurance at the scene. They are backed by our dedicated Clinical Hub, where Specialist Paramedics oversee care decisions and provide expert guidance. This structure is further strengthened by robust clinical governance, led by doctors with expertise in Emergency and Urgent Care. Together, we ensure that every response meets the highest standards of safety, professionalism, and patient-centred care.